Avaya 31860X - Avaya IX™ Calling Design Exam
- Exam Code: 31860X
- Exam Name: Avaya IX™ Calling Design Exam
- Updated: Sep 17, 2026
- Q & A: 62 Questions and Answers
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Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration & Interoperability | 20% | - Interoperability with Avaya Aura - Integration with PSTN and legacy systems - Third-party application integration |
| Security & Compliance | 15% | - Encryption and authentication - Security framework and policies - Regulatory compliance requirements |
| Core Solution Design | 25% | - Call routing and handling design - Media and signaling design - Avaya IX Calling core components design - User and device provisioning model |
| Deployment & Troubleshooting | 10% | - Monitoring and performance optimization - Common design issues and resolution - Deployment planning and validation |
| Design Principles & Requirements Analysis | 20% | - Customer requirements gathering - Dial plan and numbering scheme design - Scalability and redundancy planning - Network infrastructure assessment |
| Avaya IX Calling Overview | 10% | - Solution architecture and components - Integration with other Avaya platforms - Key features and benefits |
Avaya IX™ Calling Design Sample Questions:
Question #1
A customer has 80 remote users, and you expect 25% of the users will be connected at any one time using
G.729. Assuming the following requirements:
* a G.729 codec requires 30 kbps
* a G711 codec requires 80 kbps
* 720p HD video codec requires 512 Kbps
How much bandwidth is needed for a public interface WAN link of the centralized SBCE for the deskphones used by remote workers?
- A. 600 Kbps
- B. 6400 Kbps
- C. 1600 Kbps
- D. 2400 Kbps
Correct Answer: B 🗳️
Question #2
In an Avaya Aura 8.1 deployment, where do Remote SIP Workers ultimately register?
- A. Session Manager
- B. Communication Manager
- C. Avaya Device Adapter
- D. System Manager
Correct Answer: C 🗳️
Question #3
A customer has provided the following requirements for a basic telephone user:
* Two line appearances
* Basic telephony
* "3 rings then cover to voice mail"
* No shared line appearances
* Cheapest telephone
* Possible low power requirements
Which telephone type would be a good choice for the basic user?
- A. 9611G
- B. J179
- C. 9641
- D. J129
Correct Answer: B 🗳️
Question #4
You are explaining to your customer that Avaya Aura Media Server (AAMS) has been adopted by Communication Manager, but Is not a direct replacement for media gateways.
Which two capabilities are supported by the Avaya Aura Media Server? (Choose two.)
- A. TDM interfaces for digital, analog stations and trunks
- B. Basic media resource capabilities
- C. Virtualization
- D. V.150.1 (Modem-over-IP)
Correct Answer: B,C 🗳️
Question #5
You are helping a new Sales Engineer learn about Avaya Aura survivability. If a branch that has only SIP devices and has deployed a Survivable Remote Communication Manager and Session Manager, the engineer wants to know what happens when the connection to the Avaya Aura core is down.
What are two things you would tell the engineer? (Choose two.)
- A. The local SIP device cache provides feature functionality.
- B. SIP telephones fail-over to the Survivable Remote Session Manager.
- C. The Core Communication Manager provides feature functionality.
- D. The Survivable Remote Communication Manager provides feature functionality.
Correct Answer: B,D 🗳️
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