Avaya 72201T - Avaya Aura Core Components Support
- Exam Code: 72201T
- Exam Name: Avaya Aura Core Components Support
- Updated: Jul 30, 2026
- Q & A: 100 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Session Manager | 20-25% | - Session Manager architecture - Session routing and dial patterns - SIP routing and policy management - SIP entities and connections - Entity and adaptation module configuration |
| Avaya Aura System Manager | 15-20% | - Inventory management - Certificate management - User and element management - Software and maintenance management - System Manager functions |
| Messaging and Media Services | 10-15% | - Avaya Aura Messaging overview - Messaging configuration - Audio and video integration - Media Server components |
| Avaya Aura Communication Manager | 25-30% | - Station and line administration - System parameters and defaults - Call routing and translation - Communication Manager architecture - Feature management and configuration - System administration tasks |
| Avaya Aura Architecture and Platform Overview | 10-15% | - Avaya Aura Architecture components - System Manager role and functionality - Platform positioning and integration - Core element relationships |
| Troubleshooting and Support | 10-15% | - Connectivity verification - Performance troubleshooting - Log analysis and diagnostics - System monitoring - Common issues and resolution |
1. As opposed to a regular SIP trace, what do SIP messages captured using the traceSM with
"a=showSM" option display?
A) the message flow details from the SM100 to the Avaya Aura Session Manager (SM) Call Processing element
B) the message flow details from the network to the SIP container
C) the message flow details from the SM100 to Avaya Aura Communication Manager (CM)
D) the message flow details from SM100 to the PPM servlet
2. You are preparing to enable EASG to provide Avaya Services local and remote access for performing support and system optimization.
What are the two methods to enable EASG during the implementation? (Choose two.)
A) During the OVA deployment
B) Using SMGR web GUI, check the "Enable EASG" check box on the desired component in the Inventory/Manage Elements screen
C) Open a ticket to Avaya services and request to enable it
D) Using the CLI command EASGManage after deployment
E) Using the SDM after the deployment
3. A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls.
Which command in Avaya Aura Communication Manager (CM) can the administrator execute, to determine if the H.248 Gateways were placed in a maintenance busy state?
A) Status health
B) Trace trunk x
C) Status media-gateways
D) Status signaling group x
4. Who is responsible for completing Discipline 4 ?Determining Root Cause, of the 8D Troubleshooting Methodology?
A) Avaya Tier 4
B) Avaya Tier 2
C) Avaya Tier 1
D) Avaya Tier 3
5. A customer reports that when they make a call from an H.323 endpoint at the Main office to an
H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch. If misconfigured, which three Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be causing this problem? (Choose three.)
A) node-names ip
B) ip-codec-set
C) ip-network-region
D) ip-network-map
E) ip-services
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B,C,D |
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