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Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Avaya Aura Messaging Integration | 20% | - Voicemail Routing & MWI
- Troubleshooting Messaging Issues
- User Provisioning & Synchronization
|
| Topic 2: Client Configuration & Troubleshooting | 20% | - Call Flows & Signaling
- Desktop & Mobile Client Setup
- Diagnostic Tools & Log Analysis
|
| Topic 3: Presence & Messaging Services | 25% | - Instant Messaging Configuration
- Integration with System Manager & Session Manager
- Avaya Aura Presence Services Deployment
|
| Topic 4: Session Border Controller & Security | 15% | - ASBCE for Remote Access
- Certificate Management
- Firewall Traversal & Security Policies
|
| Topic 5: Equinox Solution Architecture | 20% | - Equinox/IX Workplace Client Overview
- Avaya Aura Platform Components
- Breeze Platform & Snap-ins
|
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
Refer to the exhibit.

A support technician has logged in to the Equinox Management web GUI and noticed an amber colored status indicator next to one of Equinox Media Servers under Devices.
What can be the problem with the Equinox Media Server?
- A. It is In-Service/Online but is unresponsive.
- B. It is In-Service/Online but has an alarm.
- C. It is out of service and not reachable.
- D. It is in the blocked state by Administrator.
Reveal Solution
Discussion
Consider an Avaya IXTM Workplace for Web Client connecting to a virtual meeting room from a public network. Which two components within the call flow will be involved in the media path? (Choose two.)
- A. Avaya Auta Web Gateway
- B. Session Manager
- C. Equinox Media Server
- D. Avaya Aura Media Server
Reveal Solution
Discussion
In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?
- A. Presence Services Snap-In/Avaya Breeze
- B. Avaya Aura Communication Manager
- C. Avaya Aura Messaging (AAM)
- D. Avaya Aura Device Services (AADS)
Reveal Solution
Discussion
Which tool allows you to view Presence and Instant Messaging/Multimedia Messaging information for a chosen user?
- A. Avaya Breeze Dashboard
- B. Solution Deployment Manager (within System Manager)
- C. From the Presence Services menu of System Manager
- D. Presence Services Admin Web GUI
Reveal Solution
Discussion
A user is trying to register their Avaya IX Workplace for Web Client from the Public Network, but it displays the message:
"Connecting" indefinitely
Using traceSBC reveals no messages at all.
What is the reason for the clients failure to register?
- A. The STUN/TURN configuration is incorrect on the ASBCE.
- B. There is an issue with the ASBCE B1 interface.
- C. The STUN/TURN configuration is incorrect on the Media Server.
- D. There is a problem with the user's Client certificate.
Reveal Solution
Discussion