How to Register For Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills?
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Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
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Skills measured
- Manage schedules (35-40%)
- Manage contacts and groups (10-15%)
- Manage the Outlook environment for productivity (20-25%)
- Manage messages (35-40%)
Customer-centric management
Customers are god, which is truth. Actually, each staffs of Microsoft is sincere and responsible, and try their best to meet customers' requirements and solve the problems for them.
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Microsoft 77-731 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Manage schedules | 35-40% | - Manage tasks and notes
- Create appointments, meetings, and events
- Manage meeting requests and responses
- Create and manage calendars
- Share and update calendars
|
| Topic 2: Manage the Outlook environment for productivity | 20-25% | - Configure mail and reading options
- Perform search operations
- Print and save items
- Customize Outlook settings
|
| Topic 3: Manage contacts and groups | 10-15% | - Share and update contact information
- Create and edit contacts
- Create and manage contact groups
|
| Topic 4: Manage messages | 35-40% | - Insert items and attachments
- Configure message tracking and delivery options
- Organize and manage messages
- Create and format email messages
- Apply rules and Quick Steps
|