Microsoft 77-731 - Outlook 2016: Core Communication, Collaboration and Email Skills

Microsoft 77-731 Actual PDF
  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: Jul 23, 2026
  • Q & A: 35 Questions and Answers
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Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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Skills measured

  • Manage schedules (35-40%)
  • Manage contacts and groups (10-15%)
  • Manage the Outlook environment for productivity (20-25%)
  • Manage messages (35-40%)

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Customers are god, which is truth. Actually, each staffs of Microsoft is sincere and responsible, and try their best to meet customers' requirements and solve the problems for them.

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Microsoft 77-731 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage schedules35-40%- Manage tasks and notes
- Create appointments, meetings, and events
- Manage meeting requests and responses
- Create and manage calendars
- Share and update calendars
Topic 2: Manage the Outlook environment for productivity20-25%- Configure mail and reading options
- Perform search operations
- Print and save items
- Customize Outlook settings
Topic 3: Manage contacts and groups10-15%- Share and update contact information
- Create and edit contacts
- Create and manage contact groups
Topic 4: Manage messages35-40%- Insert items and attachments
- Configure message tracking and delivery options
- Organize and manage messages
- Create and format email messages
- Apply rules and Quick Steps

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