Salesforce AP-212 - Loyalty Management Accredited Professional

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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program.
Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?

A. Fixed Model and Activity Model
B. Fixed Model and Qualifying Points
C. Non-Qualifying Points and Activity Points
D. Non-Qualifying Points and Qualifying Points

Question 2

A company has recently rolled out the Loyalty Program in the production environment. The Loyalty Manager is unable to edit any Loyalty Management objects.
What permission set license is required to edit the Loyalty Management Objects?

A. CLAAnalytics Base Admin
B. Data Pipelines Base User
C. Loyalty Management
D. CLAAnalytics Base User

Question 3

An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?

A. Create a Journal Type for each case.
B. Create a custom field on transaction journal object
C. Create a custom field on Loyalty Ledger object
D. Create a Journal Subtype for each case.

Question 4

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyalty program with minimal development time. However, its current Loyalty engine requires several complex system integrations with its marketing and customer service platforms. A Technical Consultant is brought in to assess the company's business requirements and recommend a feasible solution to deliver the desired Loyalty program for its customers.
Which two seamless integrations within the Salesforce ecosystem, does
Salesforce Loyalty Management offer that can be easily enabled by the Technical Consultant to meet the customer's business requirement?

A. Supplier and Partner Ecosystem
B. Salesforce Marketing Cloud
C. Salesforce Service Cloud
D. Third-party Customer Data Platform (CDP)

Question 5

A Consultant needs to design a new tier-upgrade process for a new Loyalty Program. The custom object to store the qualified members and a batch job is identified for this process.
Which two components should the Consultant select for this process?

A. A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process
B. A data-processing-engine (DPE) to identify the qualified members
C. A flow to perform both tier-upgrade rule and tier-upgrade orchestration process
D. A flow to schedule and process the custom object's pending records and another flow to perform tier-upgrade orchestration process

Solutions: