WGU Principles-of-Management - Principles of Management at Western Governors University(IAC1)

WGU Principles-of-Management Actual PDF
  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Sep 13, 2026
  • Q & A: 50 Questions and Answers
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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Ethics, Social Responsibility & Change Management15%- Ethics & Corporate Social Responsibility
  • 1. Stakeholder management and sustainability
    • 2. Ethical decision-making frameworks
      - Managing Change & Innovation
      • 1. Forces and resistance to change
        • 2. Organizational development and innovation
          Organizing & Organizational Structure20%- Organizational Design
          • 1. Team-based and matrix structures
            • 2. Departmentalization and authority
              • 3. Mechanistic vs organic structures
                - Human Resource Management
                • 1. Legal and ethical HR considerations
                  • 2. Staffing, training, and performance management
                    Leading & Motivation25%- Leadership Theories & Styles
                    • 1. Trait, behavioral, and contingency theories
                      • 2. Transformational vs transactional leadership
                        - Motivation & Communication
                        • 1. Conflict resolution and team dynamics
                          • 2. Maslow, Herzberg, Expectancy theory
                            • 3. Interpersonal and organizational communication
                              Planning & Strategic Management20%- Foundations of Planning
                              • 1. Strategic, tactical, and operational planning
                                • 2. SWOT analysis and strategic formulation
                                  • 3. Mission, vision, and goals
                                    - Decision Making
                                    • 1. Rational and bounded rationality models
                                      • 2. Group decision-making techniques
                                        Controlling & Quality Management20%- Operations & Quality Control
                                        • 1. Balanced scorecard and performance metrics
                                          • 2. Total Quality Management (TQM)
                                            - Control Process
                                            • 1. Corrective action and feedback loops
                                              • 2. Establishing standards and measuring performance

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                Question #1

                                                Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

                                                • A. Criteria for Growth
                                                • B. Total Control Management
                                                • C. Change Control
                                                • D. Total Quality Management
                                                Reveal Solution  Discussion  0

                                                Correct Answer: D  🗳️

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                                                Question #2

                                                When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

                                                • A. Benchmarking
                                                • B. Downsizing
                                                • C. Customerization
                                                • D. Reengineering
                                                Reveal Solution  Discussion  0

                                                Correct Answer: C  🗳️

                                                Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

                                                Question #3

                                                What is a core job dimension described in the Hackman and Oldham model of job design? Choose 1 answer

                                                • A. Compensation
                                                • B. Networking
                                                • C. Autonomy
                                                • D. Quality
                                                Reveal Solution  Discussion  0

                                                Correct Answer: C  🗳️

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                                                Question #4

                                                An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer

                                                • A. Barrier caused by differences among perceptions
                                                • B. Barrier caused by tone differences
                                                • C. Barrier caused by semantics
                                                • D. Barrier caused by relativism
                                                Reveal Solution  Discussion  0

                                                Correct Answer: C  🗳️

                                                Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

                                                Question #5

                                                A computer manufacturer purchases the company that supplies computer chips for the company. Which type of corporate strategy is the company using? Choose 1 answer

                                                • A. Vertical integration
                                                • B. Domain selection
                                                • C. Strategic alliance
                                                • D. Conglomerate diversification
                                                Reveal Solution  Discussion  0

                                                Correct Answer: A  🗳️

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