Cisco 640-461 - Introducing Cisco Voice and Unified Communications Administration

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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. What are three client applications that interface directly with Cisco Unified Presence? (Choose three.)

A) Cisco Unified Personal Communicator
B) Cisco Unified Mobile Connector
C) Cisco Jabber Video for TelePresence
D) Microsoft Messenger
E) Cisco Jabber
F) Microsoft Office Communicator
G) Microsoft Lync
H) Cisco IP Communicator

2. You successfully added a call park feature for the IP phone that is registered with Cisco Unified Communications Manager Express. What needs to be done on Cisco Unified CME for the call park softkey to appear on the IP phone screen?

A) Restart the IP phone.
B) The call park feature is not supported on Cisco Unified CME.
C) You cannot add the call park feature to an existing configured IP phone. You have to delete the IP phone configuration first, and then start configuring it again.
D) You do not need to do anything. It will appear once the configuration is done.

3. An administrator wants to see how long a specific IP phone extension is in use during a given period of time. What CAR tool feature would the administrator use?

A) CDR > Search > By Call Precedence Level
B) Device Reports > Route Patterns/Hunt Groups > Route and Line Group Utilization
C) System Reports > Traffic > Summary by Phone Number
D) User Reports > Top N > By Duration

4. Which two choices are Cisco gateway control protocols? (Choose two.)

A) SIP
B) IETF
C) TCP/IP
D) H.323
E) UDP
F) RTFMP

5. An administrator is attempting to add a new IP phone to the network. The phone does not register and continues to cycle through the registration process. The administration checks and notices that the IP address assigned to the phone is not correct network. What is the cause of this issue?

A) The TFTP server is reconfigured
B) The DHCP server is giving out false IP addresses
C) The Cisco Unified Communication Manager is down
D) The switch port that the phone is connected to is configured with the wrong voice LAN
E) The PSTN gateway is down

Solutions: