Nortel 920-165 - NCDS-Contact Center Ris.6.0 Exam
- Exam Code: 920-165
- Exam Name: NCDS-Contact Center Ris.6.0 Exam
- Updated: Jul 22, 2026
- Q & A: 62 Questions and Answers
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Nortel 920-165 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Contact Routing and Applications | - Routing Design
|
| Administration and Troubleshooting | - Operational Management
|
| System Integration | - Integration Technologies
|
| Contact Center Rls.6.0 Architecture | - Solution Overview
|
| Solution Design | - Design Principles
|
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