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Apple OS X Support Essentials 10.9 Sample Questions:

1. A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections,
only an administrative user can establish these types of connections.

A) Through what mechanism can a standard user configure Wi-Fi settings?
B) How can you limit the use of Location Services?
C) Which applications can manage document locking?
D) What's the easiest method in OS X to configure VPN settings?

2. A Safe Boot performs the following permanent actions:attempting to repair the system volume structure, deleting system KEXT caches, and deleting font caches.

A) Which changes are made when OS X Safe Boots?
B) How can you acquire the OS X Mavericks installer?
C) What does the master password do?
D) Where are the keychain files stored?

3. Single-partition drives are easier to set up initially, but they aren't as flexible for administration and maintenance. Multiple-partition drives require repartitioning during setup, but provideseveral separate partitions, which can be used to segregate user data and host multiple operating systems.

A) What are the advantages and disadvantages of using a single-partition disk with OS X? How about a multiple-partition disk?
B) What are the requirements for purchasing applications via the Mac App Store?
C) What are the four default top-level folders visible in the Finder?
D) What are the five types of user accounts in OS X? How are they different?

4. In a default OS X Mountain Lion installation, which permission is assigned to the top level of each user's home folder to make it accessible to Guest users who log in locally?

A) Everyone has Read only access.
B) The staff group has Read & Write access.
C) The wheel group has Read only access.
D) Everyone has Read & Write access.

5. Which of these files will Time Machine, by default, NOT back up?

A) An encrypted file that was created to track passwords
B) A file that Time Machine identifies as conflicting with a previously backed-up file
C) A Time Machine preference .plist file
D) Any file in the Trash

Solutions: