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| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 |
| Exam Number: | A2010-591 |
| Exam Price: | Approx. $200 USD (varies by region) |
| Available Languages: | English |
| Real Exam Qty: | 63 - 86 |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | 3 years |
| Related Certifications: | IBM Certified Specialist - Process Automation IBM Certified Deployment Professional - Tivoli Service Delivery |
| Passing Score: | 66% |
| Exam Duration: | 75 minutes |
| Recommended Training: | IBM Education - Tivoli Service Delivery Training |
| Exam Registration: | Pearson VUE IBM Exam Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE authorized test centers |
| Pre Condition: | Basic knowledge of IT service management, ITIL concepts, and IBM Tivoli/SmartCloud products; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
| Section | Weight | Objectives |
|---|---|---|
| Solution Architecture and Design | 28% | - CMDB and data model - SmartCloud Control Desk overview - Integration patterns - Tivoli Integration Composer |
| Planning and Implementation | 15% | - Performance and scalability - Configuration best practices - Deployment considerations |
| Operations and Troubleshooting | 10% | - Common issues and resolution - Monitoring and maintenance - Audit and compliance |
| Business and IT Process Understanding | 22% | - Service management lifecycle - Business requirements gathering - ITIL v3 alignment |
| Key Product Components | 25% | - Tivoli Asset Discovery - Tivoli Application Dependency Discovery Manager - Process automation modules - License Metric Tool |
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As of the latest information, the passing score for the A2010-591 exam is 66% and the fee is Approx. $200 USD (varies by region). IBM can revise both, so confirm the current figures on the official site before registering.
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IBM lists the following prerequisites for the IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3: Basic knowledge of IT service management, ITIL concepts, and IBM Tivoli/SmartCloud products; no mandatory prerequisite exams.
Confirm the details on the official certification page before you book.
Per current exam information, the A2010-591 exam includes 63 - 86 questions and allows 75 minutes minutes. Timed practice beforehand makes the format feel routine on the day.
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Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?
Correct Answer: D 🗳️
A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?
Correct Answer: B 🗳️
A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?
Correct Answer: D 🗳️
Why is the corporate vision and strategy important for a high level requirements document?
Correct Answer: D 🗳️
A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?
Correct Answer: D 🗳️
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