IBM P1000-013 - IBM Customer Insights Solutions Technical Mastery v2
- Exam Code: P1000-013
- Exam Name: IBM Customer Insights Solutions Technical Mastery v2
- Updated: Sep 23, 2026
- Q & A: 0 Questions and Answers
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| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Customer Insights Solutions Technical Mastery v2 |
| Exam Number: | P1000-013 |
| Related Certifications: | IBM Data & AI Certifications IBM Cloud Pak for Data IBM Customer Insights |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended familiarity with IBM Customer Insights concepts and basic data analytics or IBM Cloud services knowledge |
| Section | Objectives |
|---|---|
| Topic 1: Data Ingestion and Management | - Data Sources and Integration Methods - Data Quality and Governance |
| Topic 2: Security, Compliance, and Use Cases | - Data Privacy and Regulatory Compliance - Industry Use Cases and Business Scenarios |
| Topic 3: Solution Architecture and Implementation | - Integration with IBM Cloud Pak for Data Ecosystem - IBM Customer Insights Architecture Components |
| Topic 4: Personalization and Activation | - Real-time Personalization Strategies - Omnichannel Customer Engagement |
| Topic 5: Customer Insights Fundamentals | - Core Concepts of Customer Data Platforms (CDP) - Overview of IBM Customer Insights Solutions |
| Topic 6: Customer Analytics and Segmentation | - Customer Profiling and Identity Resolution - Segmentation and Audience Building |
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IBM lists the following prerequisites for the IBM Customer Insights Solutions Technical Mastery v2: Recommended familiarity with IBM Customer Insights concepts and basic data analytics or IBM Cloud services knowledge.
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