The benefit in Obtaining the Sales-Cloud-Consultant Exam Certification
- If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
- A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Sales Cloud Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.
- After completing the Salesforce Certified Sales Cloud Consultant certification Candidate becomes a solid, well-rounded Salesforce Certified Sales Cloud Consultant.
- When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Salesforce Certified Sales Cloud Consultant.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-sales-consultant---Sales-Con-201
Customer-centric management
Customers are god, which is truth. Actually, each staffs of Salesforce is sincere and responsible, and try their best to meet customers' requirements and solve the problems for them.
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Who should take the Sales-Cloud-Consultant exam
Salesforce Certified Sales Cloud Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Sales Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Sales-Cloud-Consultant Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce Sales-Cloud-Consultant Exam then he should take this exam.
Salesforce Sales-Cloud-Consultant日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Salesforce Configuration | 25% | - Implement automation
- 1. Flow Builder
- 2. Process Builder
- 3. Approval processes
- Set up Sales Cloud features
- 1. Configure Einstein Activity Capture
- 2. Set up Salesforce Engage
- 3. Configure lead scoring
- Configure reporting and dashboards
- 1. Custom report types
- 2. Standard and custom reports
- 3. Dashboard components
|
| Topic 2: Migration & Data Management | 10% | - Data quality management
- 1. Matching rules
- 2. Duplicate rules
- Data migration strategy
- 1. Data validation rules
- 2. Data mapping
- 3. Data loader configuration
|
| Topic 3: Customer Discovery | 15% | - Conduct discovery sessions
- 1. Document pain points and challenges
- 2. Understand sales methodology
- 3. Capture success criteria
- Determine the scope and business objectives
- 1. Identify key stakeholders
- 2. Define business requirements
- 3. Assess current business processes
|
| Topic 4: Integration & Optimization | 15% | - Performance optimization
- 1. Lightning Experience optimization
- 2. Salesforce Mobile app configuration
- Ongoing support and maintenance
- 1. User adoption monitoring
- 2. Release management
- Integration requirements
- 1. Email integration
- 2. Third-party integrations
- 3. Calendar integration
|
| Topic 5: Planning & Solution Design | 25% | - Define data model requirements
- 1. Record types and page layouts
- 2. Custom objects design
- 3. Field-level security
- Design user adoption strategy
- 1. Training requirements
- 2. Change management
- Design Sales Cloud solution
- 1. Design account and contact management
- 2. Design opportunity management
- 3. Design lead management process
|
| Topic 6: Analytics & Insights | 10% | - Configure analytics features
- 1. Einstein Analytics basics
- 2. Forecasting configuration
- 3. Sales Cloud Einstein features
- KPI measurement
- 1. Report on business outcomes
- 2. Define success metrics
|