SAP C_C4H410_01 - SAP Certified Application Associate - SAP Sales Cloud 1911

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SAP C_C4H410_01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

Question 1

Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?
Please choose the correct answer.
Response:

A. Define the contact person in the Service Control Center.
B. Define the contact person in the Administration work center.
C. Update the contact details in your organization structure.
D. Define a new service agent.

Question 2

You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERP. Which of the following integration approaches support this requirement?
Please choose the correct answer.
Response:

A. SOAP A2X Service
B. REST A2X Service
C. SAPUI5 widget
D. Mashup

Question 3

Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
Please choose the correct answer.
Response:

A. HTML mashup
B. Custom mashup
C. URL mashup
D. Data mashup

Question 4

Which elements can you define during fine tuning?
There are 2 correct answers to this question.
Response:

A. Account hierarchy
B. Routing rules
C. Sales territory hierarchy level
D. Sales Assistant

Question 5

Which of the following objects deliver a default approval process?
There are 3 correct answers to this question.
Response:

A. Campaign
B. Visit
C. Appointment
D. Opportunity
E. Ticket

Solutions: