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IBM M8010-238 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Understand IBM Sterling Order Management Solution and Business Benefits | 27% | - Role within IBM Smarter Commerce portfolio
- Reverse logistics and service features
- Order lifecycle and fulfillment capabilities
|
| Understand IBM Sterling CPQ Solution and Business Benefits | 46% | - Role within IBM Smarter Commerce portfolio
- Configure, Price, Quote functionality
- Sales positioning and value proposition
|
| Understand WebSphere Commerce Solution and Business Benefits | 27% | - Business value and use cases
- Role within IBM Smarter Commerce portfolio
- Key capabilities and features
|
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
How do today's customers interact with a brand?
- A. Customers expect the brand to provide a seamless and consistent cross-channel
experience.
- B. Customers are increasing using only a single channel for all their interactions.
- C. Customers expect a dedicated and independent system for each channel for more focused service.
- D. None of the above.
Answer: A
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In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
- A. Market
- B. Sell and Service
- C. Service
- D. Buy
Answer: D
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WebSphere Commerce helps businessesto deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?
- A. All direct channels including mobile touchpoints.
- B. All direct channels.
- C. Both direct and extended channels like social networks.
- D. Web, mobile, callcenter, and in-store.
Answer: C
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Dynamic instantiation of configurable models supports which type of configuration challenge?
- A. Measurement driven configurations
- B. Delta Bill of Material calculations
- C. Nested Configurations
- D. Visualization of configurations
Answer: A
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