Salesforce Sales-Con-201 - Salesforce Certified Sales Cloud Consultant
- Exam Code: Sales-Con-201
- Exam Name: Salesforce Certified Sales Cloud Consultant
- Updated: Aug 16, 2026
- Q & A: 228 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Consulting Practices | 14% | - Project management and delivery lifecycle - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption |
| Data Management | 15% | - Ensure data quality and scalability - Manage data governance and maintenance - Data migration and integration considerations |
| Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Analyze sales and marketing processes |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Implementation Strategies | 15% | - Translate business requirements and KPIs into Sales Cloud solutions - Align sales processes with organizational goals - Plan deployment and post-implementation improvements |
| Practical Application of Sales Cloud Expertise | 33% | - Build end-to-end sales processes from Lead to Close - Configure Products, Price Books, Quotes, and multi-currency settings - Leverage Campaigns and integration tools - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams |
1. Some of the large accounts at Northern Trail Outfitters have many contacts. Sales reps want to see how these contacts relate to each other and understand the reporting structure. Which feature should the consultant recommend to meet this requirement?
A) Contacts to Multiple Accounts
B) Contact Hierarchy
C) Contact Roles
2. Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered. Which section of a SOW should the consultant discuss with CK to meet the requirement?
A) Scope
B) Terms and Conditions
C) Background
3. Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data. Which consideration should the consultant take into account?
A) Salesforce Connect should be used with on-premises data systems.
B) Salesforce Connect allows real-time access to current data.
C) Salesforce Connect External Objects count against the limit of custom objects.
4. Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?
A) Create and subscribe to a custom report of active users by role.
B) Install the Salesforce Adoption Dashboard from AppExchange.
C) Analyze the Setup Audit Trail to determine the number of logins per day.
5. A consultant is migrating Cloud Kicks' legacy CRM data into Salesforce and needs to load hundreds of thousands of Account and Contact records efficiently, including error handling. What tool should the consultant recommend?
A) Data Import Wizard
B) Manual CSV upload through Setup
C) Data Loader
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |
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