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| Section | Objectives |
|---|---|
| Topic 1: SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Topic 2: Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
| Topic 3: Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Topic 4: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Topic 5: Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Topic 6: Sales Processes | - Quote and order processing - Lead to opportunity management |
Question 1
Which of the following functional areas come with SAP Sales Cloud? Choose the correct answers.
A. Lead management
B. Visit Management and execution
C. Ticket Management
D. Opportunity Management
E. Groupware Integration
Question 2
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)
A. Create opportunities
B. Create and access contacts
C. Synchronize and exchange leads
D. Synchronize and exchange appointments
Question 3
Which of the following activities do you perform when you create an interactive dashboard? (3 correct answers)
A. Define chart interaction
B. Select report variants
C. Define key figure exceptions
D. Define access by business role
E. Select data sources
Question 4
Based on which opportunity attributes can you create a sales forecast? (2 correct answers)
A. Expected Revenue
B. Negotiated Value
C. Weighted Revenue
D. Total Contract Value
Question 5
An account, a contact person, and an individual customer are all independent business partners. Determine whether this statement is true or false.
A. False
B. True
Solutions:
| Question 1 Answer: A,B,D,E | Question 2 Answer: B,D | Question 3 Answer: A,B,D | Question 4 Answer: A,B | Question 5 Answer: B |
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