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| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM SmartCloud for Social Business Technical Sales Mastery Test v3 |
| Exam Number: | 000-N19 |
| Exam Format: | Multiple choice, Sales mastery assessment |
| Available Languages: | English |
| Related Certifications: | IBM Cloud Sales Certifications IBM Sales Mastery Certifications |
| Sample Questions: |  |
| Exam Way: | Online proctored or test center (depending on IBM certification delivery method at time of offering) |
| Pre Condition: | No strict prerequisites publicly defined; familiarity with IBM collaboration and cloud services recommended. |
| Section | Objectives |
|---|---|
| Topic 1: IBM SmartCloud for Social Business Overview | - Core concepts and value proposition - Positioning within IBM collaboration and cloud portfolio |
| Topic 2: Administration and Deployment | - Security and compliance concepts - Service configuration and management - User management and provisioning |
| Topic 3: Sales and Solution Positioning | - Competitive positioning and differentiation - Customer use cases and business value |
| Topic 4: Product Capabilities | - Collaboration tools (files, communities, meetings) - Email and messaging services - Social business features and integration |
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The IBM SmartCloud for Social Business Technical Sales Mastery Test v3 blueprint covers these principal domains:
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IBM lists the following prerequisites for the IBM SmartCloud for Social Business Technical Sales Mastery Test v3: No strict prerequisites publicly defined; familiarity with IBM collaboration and cloud services recommended..
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