SAP C-FSM-2601 - SAP Certified - SAP Field Service Management
- Exam Code: C-FSM-2601
- Exam Name: SAP Certified - SAP Field Service Management
- Updated: Sep 18, 2026
- Q & A: 68 Questions and Answers
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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reports | <10% | - Generate and interpret reports for decision-making - Access and use reporting tools |
| Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Planning and Dispatching | 11% - 20% | - Create, assign, and manage service calls and resources - Features of planning and dispatching module |
SAP Certified - SAP Field Service Management Sample Questions:
Question #1
Technicians can use the Windows mobile app for the execution of assigned activities. True or false?
Choose the correct answer.
- A. False
- B. True
Correct Answer: B 🗳️
Question #2
Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
- A. SAP LeanIX
- B. SAP Marketing Cloud
- C. BTP Build Apps
- D. SAP Signavio
Correct Answer: A,C,D 🗳️
Question #3
To test a business rule you use the 'Validation' function, and the 'Manual Execution' function in a test environment.
Choose the correct answer.
- A. False
- B. True
Correct Answer: B 🗳️
Question #4
How does the RISE with SAP Methodology Dashboard contribute to maintaining a clean core?
There are two correct answers.
- A. By providing real-time customer feedback
- B. By offering upgrade preparation insights
- C. By aligning organizational strategies
- D. By boosting marketing efforts
- E. By ensuring code noncompliance is addressed
Correct Answer: B,E 🗳️
Question #5
What is the main tool in SAP Field Service Management for dispatchers?
Choose the correct answer.
- A. Smartforms
- B. Tool reservation
- C. Planning board
- D. Partner Portal
Correct Answer: C 🗳️
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