IBM C2010-659 - Fundamentals of Applying IBM SmartCloud Control Desk V1

IBM C2010-659 Actual PDF
  • Exam Code: C2010-659
  • Exam Name: Fundamentals of Applying IBM SmartCloud Control Desk V1
  • Updated: Sep 19, 2026
  • Q & A: 105 Questions and Answers
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About IBM C2010-659 Exam

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IBM C2010-659 Exam Overview:

Certification Vendor:IBM
Exam Name:Fundamentals of Applying IBM SmartCloud Control Desk V1
Exam Number:C2010-659 (retired, replaced by C9560-659)
Related Certifications:IBM Certified Deployment Professional - SmartCloud Control Desk
Exam Format:Multiple Choice, Scenario-based, Multiple Response
Real Exam Qty:60 - 70
Exam Duration:90 minutes
Passing Score:63% - 70%
Exam Price:Approx. $200 USD
Available Languages:English
Certificate Validity Period:3 years
Recommended Training:IBM Knowledge Center - SmartCloud Control Desk
IBM SmartCloud Control Desk Fundamentals Course
Exam Registration:Pearson VUE Registration
IBM Professional Certification
Sample Questions:Free Download C2010-659 Test PDF
Exam Way:Online proctored or in-person at authorized Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended basic knowledge of ITIL and service management concepts
Official Syllabus URL:https://www-03.ibm.com/certify/exam.html?id=C9560-659

IBM C2010-659 Exam Syllabus Topics:

SectionWeightObjectives
Current Architecture and Environment35%- Analyze integration points and dependencies
- Evaluate deployment constraints
- Assess existing infrastructure and systems
Architecting the Solution45%- Customization and basic administration
- Configure asset and configuration management
- Define service level management
- Design service request management
- Plan change and release management
Business Drivers20%- Identify business challenges and requirements
- Understand ITIL service management processes
- Recognize benefits of SmartCloud Control Desk

The C2010-659 Details You Actually Need

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The IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 blueprint covers these principal domains:

  • Architecting the Solution (45%)
  • Current Architecture and Environment (35%)
  • Business Drivers (20%)

As of the latest information, the passing score for the C2010-659 exam is 63% - 70% and the fee is Approx. $200 USD. IBM can revise both, so confirm the current figures on the official site before registering.

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IBM lists the following prerequisites for the IBM Fundamentals of Applying IBM SmartCloud Control Desk V1: No mandatory prerequisites; recommended basic knowledge of ITIL and service management concepts.

Confirm the details on the official certification page before you book.

Per current exam information, the C2010-659 exam includes 60 - 70 questions and allows 90 minutes minutes. Timed practice beforehand makes the format feel routine on the day.

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IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 Sample Questions:

Question #1

What is a responsibility of the Service Catalog Designer?

  • A. To keep the entries aligned with the services in the IT Portfolio
  • B. To define which services are available to which users
  • C. To determine which catalog views should be added or deleted
  • D. To provide Service Level Agreement details for catalog entries
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

What are three valid outcomes of the IT Asset Management process? (Choose three.)

  • A. Governing assets to drive the right trade-offs in investments and usage of assets
  • B. Eliminating exposure to risks relating to IT assets
  • C. Controlling the changes to the asset
  • D. Providing accurate and timely information about technology assets and their configuration
  • E. Providing assets in an accurate and timely manner to supply, movement, or other requests
  • F. Managing IT assets in compliance with legal, industry, and corporate standards and requirements
Reveal Solution  Discussion  0

Correct Answer: A,E,F  🗳️

Question #3

What is the purpose of the Promotion process?

  • A. To enable CIs to be used in the Change Management process
  • B. To create Actual CIs from CIs
  • C. To create configuration items (CI) from Actual CIs
  • D. To enable Actual CIs to be used in the Change Management process
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

Which two activities are included in the scope of IT Asset management? (Choose two.)

  • A. Risk Management
  • B. Inventory Management
  • C. Security Management
  • D. Configuration Management
  • E. License Management
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

Question #5

In IBM SmartCloud Control Desk the offerings support several approvals for fulfillment. Which record types can be used for fulfillment of the request after approval?

  • A. Service Requests, Activities and Tasks, Work Orders, and Changes
  • B. View Service Requests, Tasks, Incidents, and Activities
  • C. Work Orders, Releases, Change, and Tasks
  • D. Process Request, View Catalog Request, Activities, and Work Orders
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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