IBM C9020-970 - IBM Enterprise Storage Sales V4
- Exam Code: C9020-970
- Exam Name: IBM Enterprise Storage Sales V4
- Updated: Sep 04, 2026
- Q & A: 60 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Positioning & Competitive Differentiation | 20% | - Value proposition and customer pain points - Compare against competitor solutions - Technical and delivery assessment process - Financing and acquisition options |
| Topic 2: Customer Needs Analysis & Solution Design | 30% | - Capacity planning and performance considerations - TCO and ROI analysis - Match workloads to storage architectures - Assess business and technical requirements |
| Topic 3: Product Features, Benefits & Use Cases | 25% | - High availability and replication options - Functionality and differentiation of key products - Integration with cloud and hybrid environments - Data reduction technologies |
| Topic 4: IBM Storage Portfolio and Solutions Overview | 25% | - Data protection and continuity offerings - Enterprise disk systems (DS8000, Storwize, XIV) - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Tape and archive solutions |
Question 1
A customer wants recommendations on storage for an onsite cloud implementation to simplify management of company data.
Which solution should be recommended?
A. Management as a Service (MaaS)
B. Infrastructure as a Service (IaaS)
C. Platform as a Service (PaaS)
D. Software as a Service (SaaS)
Question 2
A SONAS customer is looking for a solution to manage active and inactive data based on policies for different tiers.
What should the IBM sales specialist suggest?
A. DB2 Content Manager
B. Active Cloud Engine
C. IBM Spectrum Virtualize
D. IBM Spectrum Control
Question 3
What simplifies customer training requirements for storage management across multiple IBM enterprise offerings?
A. Storage GUIs
B. DS Storage Manager
C. Directed Maintenance Package
D. Redbooks
Question 4
In the event of logical corruption, a customer wishes to have application-aware backups of an Oracle database that could be quickly restored.
Which solution should be recommended?
A. XIV Snapshot for VAAI integration
B. IBM Spectrum Control for Oracle Integration Feature
C. Tivoli Storage FlashCopy Manager for backups and restores
D. DS8870 Global Mirror for incremental point in time copies
Question 5
On which IBM server platforms is IBM Spectrum Scale available?
A. IBM i on POWER, and System z
B. Linux and Windows on POWER
C. AIX on POWER, and System z
D. AIX and IBMion POWER
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: A |
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