Salesforce EX-Con-101 - Salesforce Certified Experience Cloud Consultant

Salesforce EX-Con-101 Actual PDF
  • Exam Code: EX-Con-101
  • Exam Name: Salesforce Certified Experience Cloud Consultant
  • Updated: Sep 17, 2026
  • Q & A: 187 Questions and Answers
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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Adoption and Analytics5%- Engagement and adoption strategies
- Reporting and dashboards
- Moderation and community governance
Templates and Themes10%- Template selection and configuration
- Lightning and Visualforce options
- Theme customization and design
Experience Cloud Basics8%- Use cases and benefits of Experience Cloud
- Platform capabilities and limitations
- Experience types and use scenarios
Branding, Personalization, and Content15%- Personalization and targeted content
- Content management and CMS integration
- Branding and layout customization
User Creation and Authentication13%- User provisioning methods
- Single Sign-On and identity providers
- External user activation and permissions
Administration, Setup, and Configuration25%- PRM and service integration
- Site setup and activation
- Deployment and migration
Customization Considerations and Limitations7%- Performance and scalability
- Declarative vs programmatic options
- Limits and governor considerations
Sharing, Visibility, and Licensing17%- Data access and security model
- License types and allocation
- Sharing rules and external visibility

Salesforce Certified Experience Cloud Consultant Sample Questions:

Question #1

Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers

  • A. Employee apps are only available in Unlimited Edition.
  • B. Chatter posts related to a record will be available in the employee app as well as the main org.
  • C. Experience Cloud cannot be used for employee apps.
  • D. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #2

Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?

  • A. By using Profile criteria and selecting the Service profile
  • B. By using Domain criteria and creating custom domains for each department or role to access the portal
  • C. By using User criteria and selecting appropriate user fields on CRM objects
  • D. By using Location criteria and specifying which IP address applies to each department and domain
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #3

Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only returningKnowledge articles.
How should UMS configure its search results to yield the desired results?

  • A. On the Search page, select the appropriate objects in the property editor for the Search Results component.
  • B. On the Searchpage, switch the Search Results component with Global Search Results and select the appropriate objects in the property editor.
  • C. On the Home page, in the property editor for the Hero component, adjust the Hero Type to "Call to Action" instead of "Search".
  • D. In Salesforce Setup, under the Experience Site users' profile, adjust the system permissions to allow for multiple objects in search results.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #4

Northern Trail Qutfitters (NTO) would like to create a publicKnowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?

  • A. Customer Service
  • B. Customer Account Portal
  • C. Help Center
  • D. Partner Central
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #5

Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?

  • A. Enable Escalate to Case.
  • B. Limit the number of questions posted per day.
  • C. Create moderators for each topic.
  • D. Tell users to submit a case for unanswered questions.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

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