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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Weight | Objectives |
| Individual Behavior and Processes | 25% | - Decision Making and Problem Solving
- Motivation Theories and Applications
- Personality, Perception, and Values
- Emotions, Attitudes, and Job Satisfaction
|
| Leadership Concepts and Practices | 25% | - Contingency and Situational Leadership
- Ethical Leadership and Trust
- Power, Influence, and Politics
- Leadership Traits, Behaviors, and Styles
|
| Organizational Environment and Outcomes | 10% | - Organizational Effectiveness and Performance
- Stress Management and Well-being
- Workplace Diversity and Inclusion
|
| Organizational Structure and Culture | 15% | - Organizational Culture and Socialization
- Organizational Change and Innovation
- Organizational Design and Structure Types
|
| Team and Group Dynamics | 25% | - Group Development and Types of Teams
- Communication Processes and Barriers
- Team Roles, Norms, and Cohesion
- Conflict Management and Negotiation
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Choose 1 answer
- A. Change work group roles at random
- B. Take action on problems as individual members as well as in work teams
- C. Share information but not engage in collective performance goals
- D. Assign individual roles rather than mutual team roles
Reveal Solution
Discussion
Correct Answer: B 🗳️
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Identify the three forces that play a particularly important role in sustaining an organization's culture?
Select one.
- A. Socialization methods, selection process, and actions of top management
- B. Age of key employees, selection process, and actions of top management
- C. Age of key employees, socialization methods, and selection process
- D. Socialization methods, age of key employees, and actions of top management
Reveal Solution
Discussion
Correct Answer: A 🗳️
Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).
What is one of the forces that plays a particularly important role in sustaining an organization's culture?
Choose 1 answer
- A. Socialization process
- B. Individualized interaction
- C. Educational level achieved by key employees
Reveal Solution
Discussion
Correct Answer: A 🗳️
Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).
A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed.
Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?
Choose 1 answer
- A. Challenge and power
- B. Specificity and feedback
- C. Feedback and reflection
- D. Challenge and direction
Reveal Solution
Discussion
A company is changing their work organization from employees working individually to the use of teams.
Which reward system could be used to foster long-term team effectiveness?
Choose 1 answer
- A. Reward system that rewards only individual performance
- B. Reward system that discourages collaboration by individuals
- C. Reward system that recognizes only group activity
Reveal Solution
Discussion
Correct Answer: C 🗳️
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