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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership Concepts and Practices | 25% | - Ethical Leadership and Trust - Leadership Traits, Behaviors, and Styles - Contingency and Situational Leadership - Power, Influence, and Politics |
| Topic 2: Organizational Structure and Culture | 15% | - Organizational Change and Innovation - Organizational Design and Structure Types - Organizational Culture and Socialization |
| Topic 3: Individual Behavior and Processes | 25% | - Personality, Perception, and Values - Motivation Theories and Applications - Emotions, Attitudes, and Job Satisfaction - Decision Making and Problem Solving |
| Topic 4: Team and Group Dynamics | 25% | - Group Development and Types of Teams - Communication Processes and Barriers - Conflict Management and Negotiation - Team Roles, Norms, and Cohesion |
| Topic 5: Organizational Environment and Outcomes | 10% | - Workplace Diversity and Inclusion - Organizational Effectiveness and Performance - Stress Management and Well-being |
1. How can an organization transmit its culture to its employees?
Choose 1 answer
A) By using material symbols and specific language
B) By analyzing employee gripes and complaints
C) By requiring employees to memorize the mission statement
D) By influencing the balance of employees' cultural backgrounds
2. What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer
A) Overcome time and space constraints and create limited social context
B) Reduce paraverbal cues and create more frequent social context
C) Improve employee satisfaction and create more frequent social context
D) Reduce telecommunications costs and increase paraverbal cues
3. Employee A noticed that Employee B was late for work, and A's perception of why B was late willdetermine what action A takes in this situation.
Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
Select one.
A) Creativity, relationships, and expertise
B) Distinctiveness, consensus, and consistency
C) Problem, criteria, and alternatives
D) Situation, attributes, and alternatives
4. A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer
A) Team cooperativeness
B) Team results being tied to important goals
C) Team activities
D) Team members' attitudes
5. A team is struggling to become productive but cannot decide who should do what.
How should the team leader attempt to resolve the problem?
Choose 1 answer
A) Coach the team through the difficult
B) Research the problem and impose a solution without argument
C) Disband the team because the problem cannot be solved
D) Resign as team leader
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |
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