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Salesforce Certified Platform Administrator II Sample Questions:

1. AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs ass/stance from an engineer. What feature should be used to grant the engineer access to the necessary account, while maintaining the company's data security?

A) Custom Profile
B) Permission Set Group
C) Permission Set
D) Account Teams

2. A sales rep at Ursa Major Solar reafized that the wrong price book was selected for an opportunity.
How can the sales rep change the price book on the opportunity?

A) The change can be made through the mobile app.
B) Once selected, the price book is locked on the opportunity.
C) Once selected, the price book can be updated via the forecasts tab.
D) They change can be made through the desktop site.

3. A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?

A) Change the flow to run as System Context Without Sharing - Access All Data.
B) Use the flow debug option and set the selection to Run as another user.
C) Grant the user the Modify All permission to ensure they have full system access.
D) Grant the user more data access by moving them higher in the role hierarchy.

4. The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.
What tool should the administrator use to evaluate what is causing the errors?

A) Record History
B) Debug Log
C) Login History
D) Setup Audit Log

5. The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.
Whet should an administrator do before deploying the change set in production?

A) Create the fields and update the page layouts In production.
B) Request a new sandbox based on the sandbox where the changes were made.
C) Make a new sandbox based on production to restore changes from.
D) Push the change set to another sandbox to restore from.

Solutions: