[Dec-2023] Get 100% Real CIS-HAM Free Online Practice Test
BEST Verified ServiceNow CIS-HAM Exam Questions (2023)
ServiceNow CIS-HAM Exam is a valuable certification that demonstrates an individual’s expertise in hardware asset management using ServiceNow. It is a must-have for ServiceNow developers and administrators who want to ensure they have the requisite skills to effectively manage hardware assets using this platform. Certified Implementation Specialist - Hardware Asset Management certification also validates an individual’s practical experience working with ServiceNow, making it a highly sought-after credential in the industry.
The CIS-HAM exam is a comprehensive and rigorous exam that covers various topics related to hardware asset management. CIS-HAM exam covers topics such as hardware asset lifecycle management, hardware asset data management, hardware asset compliance management, and hardware asset reporting. CIS-HAM exam is designed to test the candidate's ability to manage hardware assets using ServiceNow and to ensure that they have the necessary skills and knowledge to do so.
NEW QUESTION # 19
When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)
- A. The content is not available from the Content Service
- B. The content has not been downloaded from the Content Service
- C. You have opted out of the Content Service
- D. Something on your model form may be badly formatted
- E. Your model form contains a good Model number, but a bad model Name
Answer: B,D,E
NEW QUESTION # 20
Configuration items (CIs) track what type of information? (Choose two.)
- A. Relationship
- B. Contractual
- C. Financial
- D. Lifecycle
- E. Operational
Answer: C,D
NEW QUESTION # 21
A scheduled job runs nightly to determine if any rate cards need to be applied to generate expense lines. What is the name of the scheduled job?
- A. Process Expense Lines
- B. Process CM Costs
- C. Process FM Costs
- D. Process Rate Cards
Answer: A
NEW QUESTION # 22
What is the purpose of stock rules? (Choose two.)
- A. To send notifications when a stock shipment arrives at a stockroom
- B. To send notifications when a low quantity threshold is detected in a stockroom
- C. To automatically transfer assets when a low quantity threshold is detected in a stockroom
- D. To track stock movement between stockrooms
- E. To track stock orders from a vendor
Answer: C,D
NEW QUESTION # 23
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?
- A. Now Onboarding App
- B. Now Mobile App
- C. Now Procurement App
- D. Now Agent Mobile App
Answer: B
NEW QUESTION # 24
What must exist before a consumable can be consumed? (Choose three.)
- A. A model category record
- B. A consumable record
- C. A model record
- D. A stock order record
- E. A transfer order record
Answer: B,C,E
NEW QUESTION # 25
What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)
- A. New hardware assets found by audits
- B. Consumable models up for End of Life
- C. Hardware asset disposal status
- D. Hardware assets disposed (YTD)
Answer: B,C
NEW QUESTION # 26
What minimum role is required in order to use the Hardware Asset dashboard?
- A. asset
- B. ham_admin
- C. ham_user
- D. asset_manager
- E. inventory_admin
Answer: C
NEW QUESTION # 27
To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?
- A. Asset tracking unit, Manufacturer, Model category
- B. Asset tracking unit, Manufacturer, Model number
- C. Name, Asset tracking unit, Model number
- D. Name, Manufacturer, Model number
- E. Name, Device type, Model category
Answer: A
NEW QUESTION # 28
When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?
- A. The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().
- B. The software allocations remain with the hardware asset and need to be reclaimed manually.
- C. The software allocations are automatically returned back into inventory.
- D. The software allocations are removed from the asset, but not returned to inventory.
- E. The behavior is controlled by the configurable system property glide.ham.retire_sw().
Answer: B
NEW QUESTION # 29
What is the default display name for an asset?
- A. An automatically generated combination of asset tag and model
- B. An automatically generated combination of asset tag and model category
- C. An automatically generated combination of serial number and model
- D. An automatically generated combination of serial number and model category
Answer: C
NEW QUESTION # 30
During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?
- A. Plugin issues
- B. Missing data
- C. Invalid transform map
- D. Missing transform map
Answer: D
NEW QUESTION # 31
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
- A. Leverages Service Mapping to predict service impact
- B. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)
- C. Integrates with business services via the Service Catalog from request through to disposal
- D. Provides input into, aligns with, and follows corporate governance
- E. Improves application privacy and security adherence
Answer: A,C,D
NEW QUESTION # 32
Which applications are required to perform a blind audit of your asset inventory?
- A. ITSM Asset Management and ServiceNow Agent mobile app
- B. ITSM Asset Management and ServiceNow My Assets mobile app
- C. Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
- D. Hardware Asset Management (HAM) and Software Asset Management (SAM)
- E. Hardware Asset Management (HAM) and ServiceNow Agent mobile app
Answer: C
NEW QUESTION # 33
Which three attributes from a hardware model record are used for setting the normalized display name during hardware model normalization?
- A. Asset tracking unit, Manufacturer, Model category
- B. Name, Manufacturer, Model category
- C. Asset tracking unit, Manufacturer, Model number
- D. Name, Asset tracking unit, Model number
- E. Name, Manufacturer, Model number
Answer: B
NEW QUESTION # 34
Select the three main components of the data certification process. (Choose three.)
- A. Create the certification schedule
- B. Run the certification
- C. Certify the certification
- D. Assign the certification tasks
- E. Create the certification filter
Answer: A,C,E
NEW QUESTION # 35
How often are the tabs in the Hardware Asset dashboard updated?
- A. Hourly
- B. Daily based on scheduled job
- C. In real time
- D. Every 15 minutes
Answer: B
NEW QUESTION # 36
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The CIS-HAM certification exam covers essential topics, such as asset discovery, normalization, and reconciliation processes. It also includes the configuration and management of hardware assets using ServiceNow, including asset tracking, licensing, and maintenance. CIS-HAM exam ensures that certified professionals can design, configure, and implement the ServiceNow Hardware Asset Management module according to best practices and industry standards.
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