Prepare CSA Question Answers - CSA Exam Dumps
Real ServiceNow CSA Exam Questions [Updated 2024]
NEW QUESTION # 233
Which module is used as the first step for importing data?
- A. Transform Data
- B. Coalesce Data
- C. Load Data
- D. Import Data
Answer: C
Explanation:
Reference:
https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/import-sets/concept/c_Import
NEW QUESTION # 234
What setting allows users to view a Knowledge Base article even if the are not logged in?
- A. The Allow role
- B. The ESS role
- C. The Public setting
- D. The View All setting
Answer: C
NEW QUESTION # 235
Access controls are evaluated in this order:
1. Match object against table ACL
2, Match the object against field ACL
Within step 1 above, what order are the table ACLs evaluated?
- A. Specific general: Table ACL, Parent Table ACL, Wildcard (*) ACL
- B. Bottom to top: Table ACL. Table.Field ACL, Parent Table. Field ACL
- C. Specific to general: Table.Field ACL, Parent Table.Field ACL, *.Field ACL
- D. Top to bottom: Wildcard Table ACL, Parent Table ACL, Table ACL
- E. General to specific: Table ACL, Table.Field ACL, Parent Table, Field ACL
Answer: A
NEW QUESTION # 236
A knowledge article must be which of the following states to display to a user?
- A. Published
- B. Drafted
- C. Reviewed
- D. Retired
Answer: A
NEW QUESTION # 237
Which type of scripts nun in the browser?
- A. Business Rule Scripts
- B. Script include Scripts
- C. Ul Policies and Client Scripts
- D. Access Contra! Scripts
Answer: C
NEW QUESTION # 238
What do you click when you have made modification to your report, and your want to see the results without saving?
- A. Try ir
- B. Preview
- C. Test
- D. Execute
- E. Run
Answer: E
NEW QUESTION # 239
Which of the following statement describes the purpose of an Order Guide?
- A. Order Guides take the user directly to the checkout without prompting for information
- B. Order Guide provide a list of guidelines for Administrators on how to set up item variables
- C. Order Guides restrict the number of items in an order to only one item per request
- D. Order Guide provide the ability to order multiple, related items as one request
Answer: D
NEW QUESTION # 240
Business Rules are used to enforce mandatory data on a form.
- A. False
- B. True
Answer: A
NEW QUESTION # 241
Which role(s) are required to impersonate a user?
Choose 2 answers
- A. impersonator
- B. sys_admin
- C. sys_user
- D. security_admin
- E. admin
Answer: A,E
Explanation:
Explanation
The admin role is required to impersonate any user in ServiceNow, while the impersonator role is required to impersonate a user who has granted impersonation access to the impersonator. The other roles are not related to the impersonation functionality.
References1: Impersonate a user - Product Documentation: San Diego - ServiceNow2: Non-admin users with the "impersonator" role cannot impersonate any user if there are orphaned 'sys_user_has_role' records like "
[user: null; role: admin]". - Support and Troubleshooting - ServiceNow
NEW QUESTION # 242
What is a role in ServiceNow?
- A. A role is one record in the Role Iuser_sys_role] table
- B. A role Is a set of modules for a particular application
- C. A role is one record m the Role [sys_user_role] table
- D. A role is a persona used In Live Feed Chat
Answer: A
NEW QUESTION # 243
What are the steps to retrieve an Update Set?
- A. Verify Update Set is Complete, Test Connection, Apply
- B. Verify Update Set is Complete, Retrieve, Preview, Commit
- C. Verify Update Set is Complete, Retrieve, Preview, Apply
- D. Verify Update Set is Complete, Test Connection, Commit
Answer: D
NEW QUESTION # 244
What is the Import Set Table?
- A. A table where data will be placed, post-transformation
- B. A staging area for imported records
- C. A table that determines relationships
- D. A repository for Update Set information
Answer: B
NEW QUESTION # 245
When using the Load Data and Transform Map process, what is the Mapping Assist used for?
- A. Mapping fields using the Import Log
- B. Mapping fields using a Field Map
- C. Mapping fields using Transform History
- D. Mapping fields using an SLA
Answer: B
NEW QUESTION # 246
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
- A. System Properties > Email > Settings
- B. Click Gear > Notifications > New
- C. Administration > Notification Overview
- D. User Preferences > Email > Notifications
- E. System Notification > Email > Notifications
Answer: E
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/notification/task/t_CreateANotif
NEW QUESTION # 247
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
- A. Answer Agent
- B. Virtual Agent
- C. Connect Chat
- D. live Feed
Answer: B
NEW QUESTION # 248
Which modules can you use to create a new table?
Choose 2 answers
- A. Dictionary
- B. Schema Map
- C. Tables
- D. Tables & Calumns
Answer: C,D
NEW QUESTION # 249
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
- A. Roles
- B. Groups
- C. User Criteria
- D. Conditional Expressions
- E. Assignment Rules
- F. Scripts
Answer: A,D,F
Explanation:
Explanation/Reference:
NEW QUESTION # 250
From a form, what would you click to add additional fields to the form? (Choose two.)
- A. Context Menu > Configure > Form Design
- B. Context Menu > Form > Designer
- C. Right click on header > Configure > UX Dashboard
- D. Context Menu > Form > Layout
- E. Context Menu > Configure > Form Layout
- F. Right click on header > Add > Field
Answer: E,F
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-it-service-management/page/product/change-management/task/t_Crea
NEW QUESTION # 251
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
- A. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
- B. REQ (Number)>RITM (Number)>TASK (Number)
- C. FULFILLMENT (Number)>RITM (Number)>TASK (Number)
- D. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
Answer: B
NEW QUESTION # 252
When does the Submit button appear on a form?
- A. When creating a new record
- B. When changing the reference field in an existing record
- C. When updating an existing record
- D. When saving an old record
Answer: A
NEW QUESTION # 253
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