Avaya IP Office Configuration and Maintenance : 3001

Avaya 3001 Actual PDF
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Oct 03, 2026
  • Q & A: 84 Questions and Answers
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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- System support
  • 1. Monitoring and diagnostics
    • 2. Fault isolation and problem resolution
      • 3. Backup and restore
        Topic 2: User and Telephony Configuration- Endpoint configuration
        • 1. User creation and management
          • 2. Hunt groups and feature programming
            • 3. Extension and telephone configuration
              Topic 3: Voice Applications and Connectivity- Communication services
              • 1. SIP trunk configuration
                • 2. Networking and interoperability
                  • 3. Voicemail configuration
                    Topic 4: Security and Administration- Administrative management
                    • 1. Access control and authentication
                      • 2. System security settings
                        • 3. Maintenance best practices
                          Topic 5: System Installation and Initial Configuration- Platform deployment
                          • 1. Network and IP configuration
                            • 2. Initial system setup
                              • 3. Software and firmware installation
                                Topic 6: IP Office Architecture and Components- IP Office system architecture
                                • 1. Hardware components and licensing
                                  • 2. Control units and expansion modules

                                    Avaya IP Office Configuration and Maintenance Sample Questions:

                                    Question #1

                                    The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?

                                    • A. The telephone display message can be changed.
                                      The prompt can be changed by telephone or can use a .wav file.
                                    • B. The telephone display message can be changed.
                                      The prompt can be changed by telephone but cannot use a .wav file.
                                    • C. The telephone display message cannot be changed.
                                      The prompt can be changed by telephone but cannot use a .wav file.
                                    • D. The telephone display message cannot be changed.
                                      The prompt cannot be changed.
                                    Reveal Solution  Discussion  0

                                    Correct Answer: A  🗳️

                                    Question #2

                                    Which IP office application can be installed on the same server as CCR?

                                    • A. IP Office Administration Suite
                                    • B. IP Office Voicemail Pro up to 16 voicemail ports
                                    • C. One-X Portal
                                    • D. IP Office Voicemail Pro up to 20 voicemail ports
                                    Reveal Solution  Discussion  0

                                    Correct Answer: B  🗳️

                                    Question #3

                                    Which application can be used to show available resources in an IP500v2?

                                    • A. DbgView
                                    • B. IP Office Manager
                                    • C. Monitor
                                    • D. System Status Application
                                    Reveal Solution  Discussion  0

                                    Correct Answer: D  🗳️

                                    Question #4

                                    If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

                                    • A. System Monitor with default filters
                                    • B. System Monitor with ISDN L3 filter options enabled
                                    • C. Debug Manager on DTE port
                                    • D. SSA Snapshot
                                    Reveal Solution  Discussion  0

                                    Correct Answer: B  🗳️

                                    Question #5

                                    Which requirement for the web browser is used for Web Voicemail access?

                                    • A. ActiveX
                                    • B. VoiceMail Plug-In enabled
                                    • C. JavaScript enabled
                                    • D. Adobe Reader installed
                                    Reveal Solution  Discussion  0

                                    Correct Answer: C  🗳️

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