Cisco 700-104 - Business Edition 6000 for Account Managers (BE6KAM)
- Exam Code: 700-104
- Exam Name: Business Edition 6000 for Account Managers (BE6KAM)
- Updated: Sep 19, 2026
- Q & A: 33 Questions and Answers
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Cisco 700-104 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Business Edition 6000 for Account Managers (BE6KAM) |
| Exam Number: | 700-104 |
| Exam Price: | 300 USD (est.) |
| Real Exam Qty: | 33 (typical) |
| Exam Duration: | 90 (est.) |
| Available Languages: | English |
| Related Certifications: | 700-101 Business Edition 6000 for Sales Engineers 700-105 Cisco Midsize Collaboration Solutions for Account Managers |
| Exam Format: | Multiple choice |
| Sample Questions: |  |
| Exam Way: | Computer-based test; self-administered online (non-proctored) per Cisco exam classifications |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/learn/training-certifications/exams/list.html |
Cisco 700-104 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Collaboration Mechanisms and Organizational Management | 15% | - Organizational Collaboration Culture - Management Pain Points |
| Topic 2: Investment Protection and Scalability | 10% | - Scalability Strategies |
| Topic 3: BE6000 Solution Components | 25% | - Client Packages and Applications - Customer Care Deployment Models - BE6000 Architecture and Virtualization |
| Topic 4: Market Trends and Business Imperatives | 15% | - BYOD Business Imperatives - Collaboration Market Trends |
| Topic 5: Customer Needs and Business Value | 20% | - Customer Needs Assessment - Business Value Proposition - Customer Success and Satisfaction Strategies |
| Topic 6: Sales Cycle and Positioning | 15% | - Solution Mapping and Proposal - Upgrade and Objection Handling |
700-104 Exam Information, Without the Confusion
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The Cisco Business Edition 6000 for Account Managers (BE6KAM) blueprint covers these principal domains:
- Customer Needs and Business Value (20%)
- BE6000 Solution Components (25%)
- Market Trends and Business Imperatives (15%)
The remaining domains appear in the full official outline, all of which our bank addresses.
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Per current exam information, the 700-104 exam includes 33 (typical) questions and allows 90 (est.) minutes. Timed practice beforehand makes the format feel routine on the day.
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Cisco Business Edition 6000 for Account Managers (BE6KAM) Sample Questions:
Question #1
Which three of these are market trends that drive the need for an improved, more efficient collaboration experience? (Choose three.)
- A. work anywhere, anytime, any device
- B. cloud services and social media
- C. effective HRM system
- D. automated order processing
- E. conducting business globally across several or all time zones
- F. inventory management
Correct Answer: A,B,E 🗳️
Question #2
In the Cisco Business Edition 6000 sales cycle, mapping the solution and its business benefits to the business initiatives is of essential importance. Where in the sales cycle does this mapping typically occur?
- A. when preparing the proposed Cisco Business Edition 6000 solution
- B. when gathering information about the buying center and customer vision and strategy
- C. when identifying the potential customer risks
- D. when proposing the Cisco Business Edition 6000 solution
Correct Answer: D 🗳️
Question #3
Which statement best describes the Cisco collaboration architecture?
- A. It is a collaboration framework designed to integrate the existing collaboration functionalities of a customer with Cisco network infrastructure.
- B. It is a flexible collaboration framework designed to support any customer and any user collaboration needs.
- C. It is a collaboration framework designed to support the collaboration needs of a typical large enterprise.
- D. It is a flexible network framework designed to enable integration with the collaboration requirements of a customer.
Correct Answer: A 🗳️
Question #4
Which application adds advanced video conferencing capabilities to Cisco Business Edition 6000?
- A. Cisco Unified Communications Manager IM and Presence
- B. Cisco VCS
- C. Cisco Unity Connection
- D. Cisco Unified Communications Manager
Correct Answer: B 🗳️
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