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Salesforce ADM-201 (Salesforce Certified Administrator) Exam is a certification exam that is designed to test an individual's knowledge of the Salesforce platform. ADM-201 exam is an important step for anyone who wishes to become a Salesforce administrator or advance their career in the Salesforce ecosystem. The ADM-201 exam is a multiple-choice exam that tests an individual's knowledge of Salesforce administration, configuration, and management.
NEW QUESTION # 70
Fill in the blank.
When would you choose to build a Public Group?
Answer:
Explanation:
See the answer below
Explanation/Reference:
Explanation: To simplify the number of sharing rules built or when defining folder or list view access.
NEW QUESTION # 71
Users at Ursa Major Solar are trying to create Opportunities.
When populating a custom picklist field, the users receive errors. Additionally, when the users select either of the two values in the picklist, they receive different error messages above the field and are unable to save the Opportunities.
Why is this error likely occurring?
- A. The picklist field has contradicting validation rules.
- B. The users don't have access to the picklist field.
- C. The two picklist values are unavailable to the Record Type.
- D. The users don't have access to the Large Enterprise Record Type.
Answer: B
NEW QUESTION # 72
The system administrator has created a new custom object and application. This individual now needs to populate the new object with 1000 records, which are formatted in a CSV file. The Import Wizard (Data Management --> Import Custom Objects) is appropriate for this task.
- A. True
- B. False
Answer: A
NEW QUESTION # 73
Workflow Field Updates specify the field you want updated and the new value for it. Depending on the type of field, you can do the following Except:
- A. Calculate a value based on a formula you create
- B. Make the value blank
- C. Choose to apply a specific value
- D. Delete the Field
Answer: D
Explanation:
Section: Volume H
NEW QUESTION # 74
Tab settings allow System Admin to customize which tabs are visible to users:
- A. True
- B. False
Answer: A
NEW QUESTION # 75
What are two considerations when configuring the lead conversion process? (Choose two.)
- A. Custom lead fields can be mapped to account, contact, and opportunity fields.
- B. Roll-up summary lead fields can be mapped to custom contact fields.
- C. Custom lead fields can be mapped to custom object field.
- D. Standard lead fields are automatically converted to account, contact, and opportunity fields.
Answer: A,D
Explanation:
Section: Volume J
NEW QUESTION # 76
Auto Response rules work on which objects?
- A. Leads and Accounts
- B. Account and Cases
- C. Leads and Cases
- D. Accounts and Opportunity
Answer: C
NEW QUESTION # 77
All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT:
- A. Forecasts may be overridden
- B. Pipeline reports may include omitted opportunities from the forecast
- C. Opportunity stages may be used to determine the forecast category of an opportunity
- D. Pipeline reports may be overridden
Answer: B
Explanation:
Section: Volume B
NEW QUESTION # 78
Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?
- A. Case Escalation Rule
- B. Assignment Rule
- C. Omni-Channel Supervisor
- D. Formula Field
Answer: A
Explanation:
Explanation
Case escalation rules allow you to escalate cases based on certain criteria, such as time or priority.
References: https://help.salesforce.com/s/articleView?id=sf.customize_escalation.htm&type=5
NEW QUESTION # 79
IF(ISPICKVAL(picklist_field)) has the same output as:
- A. VAL(picklist_field)
- B. CASE(picklist_field)
- C. Picklist_field(VALUE)
- D. CASE("picklist_field")
Answer: B
NEW QUESTION # 80
An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer.
which two automation tools should the administrator use?
Choose 2 answers
- A. Outbound Message
- B. Field Update
- C. process builder
- D. workflow Rule
Answer: B,C
Explanation:
Explanation
Process builder can be used to create a record-triggered flow that executes when an opportunity is closed as won and creates a follow-up task for the owner. Field update can be used to update a date field on the opportunity that can be referenced by a time-dependent workflow rule to create another task after 60 days.
References: https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.workflow_time_action_considerations.htm&type=5
NEW QUESTION # 81
While Scheduling an email reports user specifies all except
- A. Specify a running user
- B. Set start and end dates
- C. Specify a frequency
- D. Link to report
Answer: D
NEW QUESTION # 82
Ursa Major Solar wants all Sales Users to see a dashboard that displays Total Closed/Won Opportunity Amount by User on a monthly basis. The Opportunity sharing model is private.
What should the administrator do to fulfill this request?
- A. Create the Dashboard from the Opportunities by User Report, then save it in the shared Dashboard Folder as a Dynamic Dashboard.
- B. Create the Dashboard from the Opportunities by User Report, choose the Sales Manager as RunAs User and Save in the private Dashboard Folder.
- C. Request for the Sales Manager to create the Dashboard from the Opportunities by User Report and save it to her private Dashboards Folder.
- D. Request for the Sales Manager to create the Dashboard from the Opportunities by User Report, select
"View Dashboard as Me", and save in the shared Dashboard Folder.
Answer: A
NEW QUESTION # 83
An administrator is building a Lightning app and sees a message that a My Domain must be set up first.
What should the administrator take into consideration when enabling My Domain?
- A. The URL instance for a My Domain stays the same for every release
- B. The login for all internal and external users changes to the My Domain login
- C. Single sign-on must be disabled prior to implementing My Domain.
- D. A deployed My Domain is irreversible and renaming is unavailable.
Answer: B
Explanation:
Explanation
My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits such as improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (such as login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app. References:
https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&type=5
NEW QUESTION # 84
The Documents tab does NOT contain version control capabilities
- A. True
- B. False
Answer: A
NEW QUESTION # 85
An administrator at Ursa Major Solar is using sharing rules to grant record access to users.
Which two types of record access can the administrator grant? Choose 2 answers
- A. Read Only
- B. Read/Write
- C. Read/write/Delete
- D. Read/Write/Transfer
Answer: A,B
NEW QUESTION # 86
Can standard fields be removed from the Page Layout?
- A. True
- B. False
Answer: A
NEW QUESTION # 87
In order to Enable Territory Management you should have:
- A. All of the above
- B. Standard Profile
- C. Enable Forecasting
- D. Customizable Forecasting
Answer: D
Explanation:
Section: Volume B
NEW QUESTION # 88
An administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.
What could cause this issue?
- A. The username is a fake email address.
- B. The username is not a corporate email address.
- C. The username is already in use.
- D. The username is less than 80 characters.
Answer: C
NEW QUESTION # 89
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?
- A. Case Scheduled Reports.
- B. Case Escalation Rules.
- C. Case Dashboard Refreshes.
- D. Case Assignment Rules.
Answer: B
Explanation:
Case escalation rules are a way to automatically escalate cases that meet certain criteria, such as being open for more than a specified time or having a certain priority. Escalation rules can assign cases to a different owner or queue and send email notifications to the support manager or other recipients. References:
https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5
NEW QUESTION # 90
Which report format provides a tabular listing of data with sorting and subtotalling of said data.
- A. Matrix
- B. Summary
- C. Tabular
Answer: B
NEW QUESTION # 91
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers
- A. Restrict U2F Security Keys on the user's profile to enforce login hours.
- B. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
- C. Assign single sign-on to a permission set to allow users to log in when outside the network.
- D. IP address restrictions are set on the profile or globally for the org.
Answer: B,D
Explanation:
Explanation
Two considerations for preventing users from accessing Salesforce from outside of their network are:
IP address restrictions are set on the profile or globally for the org, which limit login access based on IP ranges specified by an administrator Restrict U2F Security Keys on the user's profile to enforce login hours, which require users to use security keys during certain hours of day Assigning single sign-on to a permission set or enforcing Login IP Ranges on Every Request will not prevent users from accessing Salesforce from outside of their network. References:
https://help.salesforce.com/s/articleView?id=sf.security_networkaccess.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.security_keys_restrict.htm&type=5
NEW QUESTION # 92
Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.
- A. True
- B. False
Answer: A
NEW QUESTION # 93
The administrator changes the organization time zone from "pacific daylight" to "central".
Which users will be affected?
- A. None
- B. All users in the organization
- C. All users in central timezone
- D. All users in pacific timezone
Answer: A
NEW QUESTION # 94
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Salesforce Certified Administrator (ADM-201) Certification Exam is a popular certification program designed for professionals who want to demonstrate their expertise in Salesforce administration. Salesforce Certified Administrator certification is recognized globally and is highly valued by employers in various industries. The ADM-201 certification is ideal for individuals who work with Salesforce on a daily basis and want to enhance their knowledge of the platform.
Salesforce ADM-201 (Salesforce Certified Administrator) Certification Exam is a widely recognized credential for individuals seeking to demonstrate their mastery of Salesforce administration. Salesforce Certified Administrator certification is designed for professionals who are responsible for managing and maintaining Salesforce applications in their organizations. It covers a wide range of topics including configuration, data management, security, automation, and reporting. Certified professionals are able to customize and optimize Salesforce applications to meet the unique needs of their organizations.
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