HP HP2-B119 - Selling HP EMEA pMPS

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HP HP2-B119 Exam Syllabus Topics:

HP Selling HP EMEA pMPS Sample Questions:

1. Which collaterals will the HP Deal Support Center request from the partner when the deal is won? (Select three.)

A) the Fleet Implementation Sheet containing the serial number, hardware locations, and customer contacts
B) the project plan either in Microsoft Excel or Project format
C) photographs of the customer location
D) the remote monitoring prerequisite form, if required
E) digital hard copy of the signed customer contract

2. What is HP Capture and Route?

A) an MFP-based capture solution
B) a highly secure fleet management solution
C) a versatile server-based device driver
D) a highly scalable capture to workflow solution

3. Which product is an HP imaging and printing management solution?

A) HP PCL 6
B) HP Managed Print Services
C) HP ePrint
D) HP Web Jetadmin

4. What key information is available within the HP Service Portal? (Select two.)

A) Skype and MSN free dial-up service to the HP Premium Hotline
B) rebate and commission information
C) invoice information on partner or customer by revenue and profit
D) usage reporting (only when remote monitoring is available; page counts by color, paper size)
E) contract details

5. Which statements best describe the HP Service Portal? (Select two.)

A) It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
B) It is a website explaining the services available with HP pMPS.
C) It is a website for maintaining the remote monitoring software.
D) It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
E) It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.

Solutions: