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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?

A) compliance and regulatory requirements
B) network operations center efficiency
C) demand consolidation
D) network automation

2. What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A) Highlighting the customers' ITIL Service Management issues.
B) Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
C) Identifying competitors who are engaging with the customers.
D) Identifying the customers' pain points and their associated compelling events or manifestations.

3. Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?

A) model driven development and operations
B) connecting multiple event management teams
C) dashboard consolidation
D) model driven operations

4. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) HVP of applications
B) LOB manager for application support
C) security analyst
D) QA test director
E) database administrator
F) Windows administration manager

5. With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

A) director of applications monitoring
B) director of mobile applications
C) director of performance testing
D) director of operations

Solutions: