Simens STI-804 - SOCA Service OpenScape Office MX

Simens STI-804 Actual PDF
  • Exam Code: STI-804
  • Exam Name: SOCA Service OpenScape Office MX
  • Updated: Aug 13, 2026
  • Q & A: 100 Questions and Answers

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Simens STI-804 Exam Syllabus Topics:

SectionObjectives
Topic 1: System Maintenance and Troubleshooting- Maintenance tasks
  • 1. Software updates and patches
    • 2. Backup and restore
      - Monitoring and diagnostics
      • 1. System logs and tracing
        • 2. Performance monitoring
          Topic 2: User and Endpoint Management- User administration
          • 1. User profiles and permissions
            • 2. Extension assignment
              - Device management
              • 1. IP phone provisioning
                • 2. Endpoint troubleshooting
                  Topic 3: OpenScape Office MX System Architecture- System components and architecture overview
                  • 1. Deployment models and topology
                    • 2. Hardware and software structure
                      - Core system configuration
                      • 1. Licensing and system parameters
                        • 2. Initial system setup
                          Topic 4: Telephony and Communication Features- Voice services
                          • 1. Voicemail configuration
                            • 2. Auto attendant / IVR
                              - Call handling and routing
                              • 1. Call forwarding and transfer
                                • 2. Dial plans and routing rules

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